Complaints Procedure

Complaints Procedure

Choice Utility put the customer first. We strive to deliver the upmost in customer service and satisfaction. If in the rare case should you have a complaint,

Please get in touch with us via any of the following.

  • Telephone – 01246 903901

  • Email –

  • Post – Choice Utility, Northern Gateway Enterprise Centre, Saltergate, Chesterfield, S40 1UT

If you are in the unlikely event unhappy with any resolution,  please contact The Energy Ombudsman.