Privacy Policy

Privacy Policy

Who we are

Our website address is: https://www.choiceutility.co.uk.


1. Introduction

Welcome to Choice Utility ("we," "our," or "us").

We are committed to protecting your privacy and safeguarding your personal information.

This Privacy Policy outlines how we collect, use, disclose, and manage your information when you visit our website or use our services.

 

2. Information We Collect

Personal information (e.g., name, email address, contact details)

Usage information (e.g., IP address, browser type, device information)

Cookies and tracking technologies

Energy Details (e.g., supplier, meter details, usage etc)

 

 

3. How We Use Your Information

Providing and improving our services

Responding to inquiries and communication

Sending promotional emails (if applicable and with opt-out instructions)

Analyzing website usage and trends

Enforcing terms of use and policies

 

 

4. Disclosure of Your Information

Service providers (e.g., hosting and analytics etc)

Business partners and affiliates and energy suppliers or aggregators

Legal obligations and protection of rights

 

 

5. Your Choices

Accessing, updating, and correcting personal information

Opting out of certain data collection and processing

If you wish your data to be removed, contract us on the information below

 

 

6. Security

Any information we hold is secure.  We take every precaution to ensure your data and information is not shared with anyone it should not be.

 

 

7. Third-Party Links

Our website may contain links to third-party sites our privacy policy does not apply to those sites.


  1. Microsoft Clarity

    We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

 

9. Contact Us

if you have any further questions, please call us on 01246 903 901 or email us at info@choiceutility.co.uk